GREENPOINT / BROOKLYN & QUEENS

Client service

Find out how to request a certificate, report a policy change or get help finding your insurer’s claims contact.

Business Insurance Audit Assistance

Received an audit notice? Metro has years of experience helping businesses prepare records and review premium audit results.

Have the insured business name, certificate holder’s full name and address, and any contract requirements handy. Tell us the deadline.

Call with your policy number handy and describe the change and requested effective date. Ask when you can expect written confirmation.

Use the claims number on your policy for prompt reporting. If you need help finding it, call our office.

Bring the carrier name, any notice you received and the due date. Ask us how to send records securely.

Call 718-383-3373 for existing policy requests.